We know that sometimes things go wrong and, in the unlikely event this happens, we want to put it right. As a valued client of Stable, we want you to tell us if our advice or service does not meet your expectations. We take all client dissatisfaction seriously and seek to use the lessons learned to improve the way we do things.
While we always aim to deliver the highest standards of service, we know that mistakes will occur from time to time so we offer you these promises:
If you have a complaint about our products, please contact us at the following address with your reference as appropriate:
Stable Group Ltd
3 Whitehall Court, Whitehall, London, SW1A 2EL
Telephone: 0203 859 9390
If you remain dissatisfied after Stable have considered your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service:
Telephone: 0800 023 4567 or 0300 123 9123